Then confirm it by typing it again into the Re-enter password field.Ħ) If you are unable to change your password using a security code to your contact information, complete the recovery form. How can I recover my accounts Follow the guidance in this section in sequential order to recover your account. NIST concluded that OTPs sent via SMS are too vulnerable due to mobile phone number. Select Next.ģ) Type the requested information and select Send code.Ĥ) Type the security code into Verify your identity, then select Next.ĥ) Type in your New password. If your account has been hacked it means that someone stole your password and might be using your account to access your personal information or send junk email. Microsoft Active Directory, Azure AD or Fast IDentity Online (FIDO). Then select Next.Ģ) We'll ask where you'd like to get your security code. Learn more about how TikTok uses your phone number in our Privacy Policy. The first thing you’ll want to do to protect your account is to change your password.ġ) Go to Recover your account and type in the email address, phone number, or Skype name you use to sign in. We do not sell personal information, including your mobile phone number, to anyone.
I'm sorry to hear this happened to your account! I would recommend trying the recovery steps from How to recover a hacked or compromised Microsoft account
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